Please read the following carefully. Your use of the Metallic Gallery website (“www.metallic-gallery.com”) and purchase of the products (or services) (“Products”) on it means that you agree to these terms and conditions (“Terms”).

We may revise these terms and conditions at any time by updating this page. You should check the Website from time to time to review the latest updated current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

Shopping with www.mertallic-gallery.com

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. The fact that you receive an automatic order acknowledgement does not necessarily mean that we will be able to meet your order.

Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed prior to dispatch, unless we have notified you that we do not accept your order or you have cancelled your order.

We reserve the right to refuse an order:

where the goods are unavailable

where we cannot obtain authorization for your payment

if there has been a pricing or product description error

if you do not meet any eligibility criteria set out in our terms and conditions

Contract cancellation under the Distance Selling Regulations:

You are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive your order.

If you wish to exercise your right to cancel this contract after your order has already been dispatched, we will refund the original purchase price and delivery charge, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the order, and that you have taken reasonable care of the products and not used them.

Price, Description and Availability

Prices shown on the website are inclusive of VAT at the appropriate rate where applicable. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. If you have already received the goods we ask that you send them back to us, upon receipt we will issue a full refund and any costs you in incur returning the item.

• Delivery
• See Shipping and Despatch section.
• Discounts

Only one discount code per order can be used at a time. If a discount code is not applied then it is at our discretion if the code is applied to the order.

We use selected couriers and have various delivery options available.

Orders are delivered by courier. Our couriers require a signature and operate between 9am and 5pm on weekdays, so please specify an address where someone will be able to sign for your order between these hours, alternatively have your order delivered to your work address. Our courier services are fully trackable.